Define and drive the UX/CX practice across delaware, shaping offerings, setting quality standards, connecting digital, commerce and marketing tracks.
Team-Lead of UX/UI/Front-end development
Part of the leadership of a team of over 100 people. Sole responsibility for the UX, UI and front-end development discipline: building out services & offerings, but also managing a team by planning, recruiting, individual growth plans.
Acted as the interface between delivery teams and delaware leadership.
Led complex UX engagements independently, from discovery through delivery. Accountable for quality on multi-track projects, mentored designers and introduced structured UX methods like personas, user journeys, design sprints into the team's standard practice.
Design & Front-end consultant
Focused on delivering high-quality visual design and front-end code across a broad client portfolio. Developed a dual skillset that bridged design intent and technical implementation enabling tighter collaboration with development teams and more precise delivery of designed experiences.
Functional Analyst
October 2016 - March 2018
With my background in graphical design and front-end development I mainly worked on projects in support of a development team building omnichannel websites.